Effective Date: 15th July 2025

At Raj & Sons Solar Energy, we are committed to ensuring that your solar products and equipment are delivered safely, on time, and with complete transparency. This Shipping & Delivery Policy outlines how and when you can expect to receive your solar system components and installation services.

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1. Delivery Coverage

We currently provide on-site delivery and installation services across:

• Delhi NCR

• Rajasthan

• Uttar Pradesh

• Haryana

• Gujarat

• Punjab

• Madhya Pradesh

• Other select regions across North and Central India

If your location is not listed above, please contact us directly to check service availability.

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2. Delivery Timelines

Delivery timelines depend on the type and size of the solar project. Typical timelines are:

Note: Delivery may be delayed due to government approvals (e.g., net metering), weather conditions, or supply chain factors. We will keep you informed in case of any delays.

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3. Shipping Method

• All equipment is delivered directly to the project site by our logistics partners or installation team.

• Products are handled with care and packaged to ensure no damage during transport.

• You are not required to arrange separate logistics unless specifically discussed.

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4. Shipping Charges

• Standard delivery and shipping costs are included in your total project quotation unless stated otherwise.

• Additional charges may apply for:

  • Remote or hard-to-access locations

  • Special transport requirements for large-scale projects

All such costs will be communicated transparently in your project quote.

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5. Inspection on Delivery

• Upon delivery, we request the customer or their representative to inspect all components before installation.

• In case of any visible damage or missing parts, please notify our team immediately at the time of delivery.

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6. Delays & Exceptions

While we strive for timely delivery, we are not liable for delays caused by:

• Natural disasters (flood, storm, etc.)

• Transport strikes or vehicle breakdowns

• Delays in government approvals or subsidy processing

• Force majeure or other unforeseeable events

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7. Installation Coordination

Delivery and installation are typically scheduled together for a smooth setup. Our technical team will contact you to confirm the delivery window and coordinate installation timing.

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8. Contact Us

For any questions regarding your delivery status or to confirm service availability in your area, please contact us:

Raj & Sons Solar Energy
🌐 Website: www.rajandsonssolarenergy.com
📞 Phone: +91-9812505277, +91-9416024228
📧 Email: info@rajandsonssolarenergy.com